{"id":8735,"date":"2018-05-28T13:50:30","date_gmt":"2018-05-28T05:50:30","guid":{"rendered":"http:\/\/simtail.com\/?page_id=8735"},"modified":"2021-01-28T14:14:50","modified_gmt":"2021-01-28T06:14:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/demo.simtail.solutions\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h1>\n

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Questions<\/h3>\n
\n How does billing work?<\/a>
\n How long does my platform access last?<\/a>
\n Do we offshore our work?<\/a>
\n Can I access my Simtail portal on computer?<\/a>
\n Is the app available to both apple and android phones?<\/a>
\n I\u2019ve lost my password<\/a>
\n Am I locked into a contract?<\/a>
\n I don\u2019t have any social media pages setup<\/a>
\n How do I get started? <\/a>
\n Where are you located?<\/a>\n<\/div>\n<\/div>\n
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Answers<\/h3>\n
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We cut overheads and streamline processes to deliver cost effective services. All billing is monthly and setup as a direct debit fee.<\/p>\n

All additional services are processed as cash on delivery through our online store.<\/p>\n<\/p><\/div>\n

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Even after your program is complete, your access to the Simtail portal will remain active. This allows you to access past images and artwork as and when you require.<\/p>\n<\/p><\/div>\n

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Our teams are based across Australia and we are proud to have our clients enjoying custom campaigns and content from our Australian based staff.<\/p>\n<\/p><\/div>\n

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Yes, your Simtail portal is accessible on a web browser and also through the app.<\/p>\n<\/p><\/div>\n

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Our app will soon be available for download in the App Store and Google Play.<\/p>\n<\/p><\/div>\n

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Not a problem, simply click the forgotten my password button and a new password will be issued.<\/p>\n<\/p><\/div>\n

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Your program is created by you, the duration is at your discretion. You are not locked into a contract, as you set the duration based on your requirements.<\/p>\n<\/p><\/div>\n

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Don\u2019t worry we can set this up for you and ensure you have full access and ownership of your business page on Instagram and Facebook.<\/p>\n<\/p><\/div>\n

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Simply sign up online and one of our consultants will be in contact to create a Simtail profile for you. The next time you log in to our website, we'll walk you through the rest of the setup.<\/p>\n<\/p><\/div>\n

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We operate throughout Australia, we offer report services and have clients in cities across Australia.<\/p>\n<\/p><\/div>\n<\/div>\n

Ask Us<\/h3>\n
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